Terms and Conditions

Effective Date: May 1, 2025
Website: www.aivy.lk
Contact Email: [email protected]
Mobile: +94 70 200 0990
Location: Kadawatha, Sri Lanka

Please read these Terms and Conditions carefully before using our website. By accessing or purchasing from Aivy.lk, you agree to be bound by these terms.

1. Use of Website

You agree to use this website only for lawful purposes.
You must not use the site in any way that may harm or impair the performance, availability, or security of Aivy.lk.

2. Product Information

We make every effort to display our products accurately, including descriptions, images, and pricing.
Colors may appear slightly different due to screen settings.
All products are subject to availability. We reserve the right to discontinue or update products at any time without notice.

3. Orders and Payments

Orders are confirmed only after payment is successfully processed.
All prices are listed in Sri Lankan Rupees (LKR).
We use secure third-party payment gateways to protect your financial information.
Once an order is placed, it cannot be cancelled unless agreed by our team.

4. Shipping and Delivery

We deliver across Sri Lanka using trusted courier services.
Delivery times are estimated and may vary due to location or external factors.
We are not responsible for delays caused by courier services or natural disruptions.

5. Return Policy

Returns are only accepted if the item is damaged during delivery.
You must notify us within 24 hours of receiving a damaged product with photo evidence.
We do not accept returns for change of mind or after the item has been used or accepted in good condition.

6. Intellectual Property

All content on Aivy.lk (logos, images, product descriptions, designs) is owned by us or used with permission.
You may not copy, reproduce, or distribute any content without written consent.

7. Limitation of Liability

Aivy.lk shall not be held liable for any indirect, incidental, or consequential damages arising from the use or inability to use our services.
We are not responsible for any third-party links or services used on our website.

8. Changes to Terms

We reserve the right to update or change these Terms at any time.
Continued use of the website after any changes means you accept the updated terms.

9. Governing Law

These terms are governed by the laws of Sri Lanka, and any disputes will be resolved under Sri Lankan jurisdiction.

Contact Us

If you have any questions about these Terms, feel free to reach out:

📧 Email: [email protected]
📱 Phone: +94 70 200 0990
📍 Address: Kadawatha, Sri Lanka