Privacy Policy

At Aivy.lk, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.

1. Information We Collect

When you visit or shop on Aivy.lk, we may collect the following personal information:

Name
Contact details (email, phone number, address)
Payment information (processed securely through third-party payment providers)
Order history
IP address and browser information

2. How We Use Your Information

We use your information to:

Process and deliver your orders
Communicate with you about your orders or offers
Improve our website and customer experience
Prevent fraud and secure your transactions

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

Trusted delivery partners to ship your orders
Secure payment gateways for transaction processing
Law enforcement, if required by law

4. Cookies and Tracking

Our website uses cookies to:

Remember your preferences
Track website performance and user activity
Improve our services

You can choose to disable cookies in your browser settings, but this may affect your shopping experience.

5. Data Protection

We implement strong security measures to protect your data. Your payment information is handled through encrypted, secure payment processors and is not stored on our servers.

6. Your Rights

You have the right to:

Request access to your personal data
Ask for corrections or deletion of your data
Opt out of marketing communications at any time

To make any requests, email us at [email protected].

7. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

If you have any questions or concerns about your privacy, please contact us at:

📧 Email: [email protected]
📱 Phone: +94 70 200 0990
📍 Address: Kadawatha, Sri Lanka